Preparations and Checking Prior to Application

The PDF file doesn't display, or takes a long time to display.

Click on the icon below to go to the Adobe KK website. (If you are on a smartphone, you will be taken to an app install page.) Click Install or Save to download and set up the latest version (free of charge).
We recommend you install the latest version even if you already have a version of Adobe Acrobat Reader DC installed on your device.

get adobe reader

If you cannot get the PDF to display even after installing the software as explained above, try the following method:
Save the PDF file first, then open it

If using Microsoft Edge or Google Chrome:
Hover your mouse over the PDF file download link and click the right button on your mouse. Save the file, then open it.

If using Safari:
Hover your mouse over the PDF file download link, then click on the link while holding down Control. Save the file, then open it.

What internet browser can I use?

Please use one of the following browsers:

Recommended for personal computers:
For Windows users: Google Chrome, Microsoft Edge
For Mac OS (Mac OS 10.6 and later) users: Safari, Google Chrome
Recommended for mobile devices:
Android (10.x.x and later): Chrome for Android
iOS (14.x.x and later): Safari
Some functions may not operate properly in some mobile environments. If this happens, please use a computer instead.

What browser settings do I need to check?

The online application site uses Cookies to save the information you enter temporarily. Please ensure that your browser is set to accept (allow) Cookies.
Please be assured that this setting is not used to store your personal information.
The site also employs JavaScript to improve usability, so please check that you have JavaScript turned on as shown below, then close and re-launch your browser.

  • Micrsoft Edge
    • To Enable cookies:
      Click the Micrsoft Edge settiongs icon, then click Settings.
    • To Click "Cookies and site permissions" at the bottom of the page:
      ⇒Click "Cookies and site data" in the "Site permissions"
      ⇒Click "Allow sites to save and read cookie data (recommended)"
    • To Enable JavaScript:
      Go to Tools ⇒ Internet Options ⇒ Advanced.
      JavaScript is enabled by default. here is no setting item to enable / disable Javascript.
  • Google Chrome
    • To allow Cookies:
      Click on the More icon in Google Chrome, then click Settings.
      In the lower section of the page, click Advanced ⇒ Privacy and security ⇒ Site settings ⇒ Cookies and site data, and select ""Allow sites to save and read cookie data (recommended)"".
    • To enable JavaScript:
      Click on the More icon in Google Chrome, then click Settings.
      In the lower section of the page, click Advanced ⇒ Privacy and security ⇒ Site settings ⇒ JavaScript, and select ""Allowed (recommended)"".
  • Safari
    • To allow Cookies:
      Select Safari from the menu bar, then Preferences. Under Cookies and website data, un-select ""Block all Cookies"".
    • To enable JavaScript:
      Select Safari from the menu bar, then Settings. Under Security, enable JavaScript.
What operating environment do you recommend?

Below are the software requirements for using the online application system.

Recommendations for Computers

Browser version

Windows users:Mac users:
Windows users: Google Chrome
Microsoft Edge
Mac users:Mac OS 10.6 or later
Safari
Google Chrome

PDF viewer software

Windows users:Mac users:
Windows users:Adobe Acrobat Reader DC
*The Reader function in Windows 8.1 and Windows 10 is not recommended for use.
*In-browser PDF viewers are not recommended for use.
Mac users:Adobe Acrobat Reader DC
*The Preview function in MacOS is not recommended for use.
*In-browser PDF viewers are not recommended for use.

Recommendations for Mobile Devices

*Recommendations are shown below, but please note that some functions may not operate properly in some mobile environments. If this happens, please use a computer instead.

OS versions

Android users:iOS users:
Android users:Android 10.x.x or later
Chrome for Android
iOS users:iOS 14.x.x or later
Safari
I don't have a printer (or my printer is broken). Can I still apply online?

You will need to print out your Application Confirmation Slip and Examination Ticket, so please ensure that you have a color printer available when you complete your online application. (You can apply online using a computer outside your home or a smartphone, as long as a printer is available.)
*Please be sure to print your Application Confirmation Slip in color.

Can I apply using a computer at school, at a public institution (such as a library), an internet café or the like rather than my home computer?

Yes, you may.
However, you need to be able to view messages sent to the e-mail address that you provide in your application. You also need to ensure you have access to a color printer to print out your Application Confirmation Slip and other documents. Please be careful not to leave printed documents unattended, because they contain valuable personal information.
*Please be sure to print your Application Confirmation Slip in color.

Can I use a free email address (such as Yahoo! or Gmail) in my online application?

Yes, you may.

However, after completing your online application and paying the Application Fee, you will be sent automated email messages by the online application system. As part of its security measures, your email service provider may assign these messages to your spam/junk mail folder rather than your regular inbox, or the messages may not be delivered to you at all.

In such cases, APU and the online application system support desk may have no way of knowing that the messages did not reach you.

Please understand that such problems are related to your email service provider or mailer settings in your PC or mobile device, and cannot be fixed by APU or the online application system support desk.

Can I enter a cellphone email address in my online application?

Yes, you may.

However, links to web pages provided by email will need to be opened on a computer (or smartphone) browser. Also, please be sure that your settings allow the receipt of email messages from the @apu.ac.jp domain, so you can receive notification of completion of your online application, payment confirmation, notification of application number, and other messages.

Online Application Process

There is no response when I click buttons on the screen, or pull-down menus don't display.

Please check that Cookies and JavaScript are enabled.
For details, please see "What browser settings do I need to check?" above.

When I click a button, the correct information doesn't appear on the next screen.

Please refer to "What browser settings do I need to check?" above to check that you have enabled Cookies.
Also check that you are using one of the recommended browsers.

I completed my online application, but I haven't received a completion notification message by email.

There may be an error in the email address you entered.
Another possibility is that there is some problem with the mail server or mailer (computer, cellphone, etc.) settings. Moreover, the message may take some time to deliver depending on factors such as the transmission route and load on the mail server, so please be patient.
If the message still does not arrive, you can go to Check Application on the initial guidance page to confirm that your application is completed.

When I enter my name in Kanji (Chinese) characters, an error message appears.

If Kanji characters entered in your name, address, or other personal information cause an error, please use alternatives instead.

Examples: 髙木→高木, 山﨑→山崎, Ⅲ (Roman numeral character)→ III (Alphabet capital i)

My PC froze before I could complete the online application. How can I check that the application was lodged successfully?

If you see a message saying "You have now completed the online input required for your application" at the end of the online application process, your application has been lodged successfully. If your computer froze on the personal information input page or confirmation page, the application will not have been lodged. Please re-do your application from the screening method selection page.
When you have completed the process, please also check that you receive the Online Application (Data Entry) Complete email message.

You can check that your application was lodged by using the Check Application function in the Online Application Manual.

I can't find any details of my application using the Check Application function.

There may be an error in the name, date of birth, application number, or security code that you entered. Please make a careful check of the Application Confirmation Slip you printed after completing your application and the email message confirming that your application is complete.
Also, please check that you have entered your application number in single-byte characters/full capitals.

After completing my online application, I found an error in the information I entered. Can I amend it?

Provided the application period has not ended yet, and you have not yet paid the Application Fee, you can start a new application and re-enter your information correctly.

In this case, please be sure to pay the Application Fee using the application number that is issued for your new application, not the original one.
You cannot alter any entries in your online application after you have paid the Application Fee.

If you have questions, please contact the user inquiries point shown in the top right of this page.

I completed the online application process, but then decided not to proceed with my application. Should I contact you?

No, you don't need to contact us in this case.

I forgot my application number and security code.

Click on Check Application on the initial guidance page, and use the "Click here if you have forgotten your Application Number or Security Code" link to request the information you need.

Application Fee Payment

What do I need to keep in mind when paying the Application Fee?
  • General advice:
    • If you're going to a convenience store or bank to pay the fee, be sure to take the required payment details with you.
    • You can't pay the fee after the payment deadline has passed.
    • You may be required to pay processing fees. Please see "Will any processing fees be charged when I pay the Application Fee?" below.
    • Please be sure to take home (and store for your own records) the payment receipt issued when you pay the fee.
    • Application Fees once paid are not refunded under any circumstances.
    • After paying the Application Fee, you won't be able to cancel or change any information contained in your online application.
  • Convenience store payments:
    • You can pay at one of the following convenience stores: Lawson, Family Mart, Mini Stop, Daily Yamazaki, 7-Eleven, Seicomart.
    • Please pay the Application Fee in cash (you cannot use e-money or credit card).
  • Bank ATM (Pay-easy) payments
    • You can pay at an ATM operated by providers such as Tokyo Mitsubishi UFJ Bank, Mizuho Bank, Sumitomo Mitsui Bank, or via internet banking.
    • Please visit the website of your preferred bank to check operating hours of ATMs and bank branches in advance, as these can vary.
    • Note that some ATMs only accept payment using cash card (not cash).
    • If paying during the new year holiday season, please check announcements regarding branch closures in advance.
    • You cannot pay using a bank ATM in a convenience stores.
    • You cannot pay at a bank service counter.
    • You cannot pay in cash if the payment amount is more than 100,000 yen. In that case, please use a bank cash card.
  • Credit card payments:
    • Before paying, please check that your card has not expired, and that it is operated by an approved credit card provider (the card must have one of the following logos: Visa, MasterCard, JTB, American Express, Diners).
    • You must pay the fee in full when applying. *For arrangements such as repayment in installments, please contact your credit card provider.
    • The payment will appear as follows in your credit card statement:
      "立命館アジア太平洋大学 入学検定料"
      "リツメイカンアジアタイヘイヨウダイガク ニュウガクケンテイリョウ"
      "Ritsumeikan Asia Pacific University Application Fee"
Will any processing fees be charged when I pay the Application Fee?

Yes. You will be asked to pay processing charges in addition to the Application Fee.

I have paid the Application Fee, but haven't received an email message confirming payment. How can I check that my payment has been made successfully?

Use the Check Application function to confirm the details of your application/payment.

Click Check Application on the initial guidance page and log in.
To log in, you will need to enter your name, date of birth, application number, and security code.
The application number and security code are provided in the Online Application (Data Entry) Complete email message sent to you.
If you cannot find your application number or security code, refer to "I forgot my application number and security code" above.

I discarded the ATM proof of payment by mistake.

Usually, you will not need to send this proof of payment to APU when you apply.
There is no need to retain the proof of payment if the payment was processed successfully, but it may be required as evidence of the payment if there is some problem. In this case, please contact the financial institution where you made the payment.

Application Documents

Where can I obtain the documents (forms I need to fill in) required for my application?

Please go to the digital pamphlets page to check and obtain (download) the forms and documents you will need for the online application process.

How to submit Certification of English Proficiency

The list of documents is here

I can't print out my application confirmation slip/address label.

You will be able to print out the documents required to finalize your application after you completing the online application process, paying the application fee and uploading the photo.
If you cannot print the documents out for any other reason, please contact the user inquiries point shown in the top right of this page.

How can I check that APU has received the documents I sent?

Please use the Japan Post Track & Trace website to check the delivery status of your documents.
You will need to enter the inquiry number shown on the receipt issued by the post office when you sent the documents.
If they are shown as Delivered, APU has received them. APU may contact you if there are any problems with the documents you sent.

Examination Ticket

I can't print out my examination ticket.

The examination ticket can be printed out within a designated period via the "Online Application Status and Uploads, etc." page.
Please go to the "Online Application Status and Uploads, etc." page, print out the Examination Ticket 1 and Examination Ticket 2, and be sure to keep them with you.
*Application types for which first screening is document screening only,the application ticket for the first screening is not be issued.

Using the System

What privacy policies apply to users of the online application system?

This system uses Google Analytics to compile and analyze access logs.
Google Analytics uses Cookies in the compilation of access logs, and these logs are administered in accordance with Google's privacy policies.
Cookies do not contain data that identifies individual users.

For more information on Google Analytics, please refer to Google's "guide for users accessing websites and apps that use Google Analytics".